Terms of service

Overview

This website is operated by Velvetide (Enzo Agostini, sole trader). Throughout the site, "we", "us" and "our" refer to Velvetide. By visiting our site or purchasing from us, you agree to these Terms of Service together with our Terms of Sale, Shipping Policy, Refund Policy and Privacy Policy.

1. Use of the website

You agree not to use our products or website for any unlawful purpose and not to interfere with the security or operation of the website.

2. Products and information

We aim to describe and display our products as accurately as possible. Colours may vary slightly depending on your screen. Results from heatless curling vary with hair type and length. We may update product information, prices and availability at any time.

3. Orders and pricing

We reserve the right to refuse or cancel an order, for example if a product is unavailable or a pricing error occurs. If we cancel a paid order, you will receive a full refund.

4. Third-party services

Payments and website hosting are provided by third parties such as Shopify. Their own terms apply to those services.

5. Liability

Nothing in these terms limits or excludes our liability where it would be unlawful to do so, or affects your statutory rights as a consumer.

6. Changes

We may update these terms from time to time. The version published on this page applies.

7. Contact

Questions about these terms can be sent to imperialenzo955@gmail.com.